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FAQ's
Ask away !
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How do I hire / book your items ?To hire or book item/s please refer to the "Book now" tab in the top menu. I will then check availabilty for you and confirm your order. Once your order is confirmed an invoice will be sent.
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How long can i hire for ?Standard Hire is usually 4 days. Pick up is usually the day before your event and you can return 2 day's after your event before 8pm. Example: Pick up Friday between 5-7pm Return Monday between 5-8pm This Saves you running around on the day, because we all know how stressful that is. If you wish to hire for a longer period, additional charges will apply.
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Do you require a bond ?Yes a bond of 50% of your total hire is charged and returned back once the item/s have been returned within the time frame and are in the condition they left in.
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When does my payment need to be paid up by ?Payment is due 10 days prior to your pick up date. Please read your invoice in its full entirety.
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Do you Deliver and Set up ?Unfortunately at this stage we DO NOT currently offer Delivery or a Set Up service. All items have been sourced/made to be able to *collapse and usually fit inside a standard vehicle where the seats fold down. *Table tops are unable to be folded
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Where is pick up and drop off ?We are located in Flatbush/Ormiston. NO LONGER located in Weymouth, Auckland.
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Can i do time payments for my order ?Yes, we know how costly it can be when you add everything up, including food etc. Please Send us a message and we can discuss further.
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What happens if i break an item ?If you break an item you will be invoiced and charged a replacement cost.
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