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FAQ's

Ask away !

  • How do I hire / book your items ?
    To hire or book item/s please refer to the "Book now" tab in the top menu. I will then check availabilty for you and confirm your order. Once your order is confirmed an invoice will be sent.
  • How long can i hire for ?
    Standard Hire is up to 4 days. Pick up is usually the day before your event and you can return 2 day's after your event before 7pm. (Usually Friday pick up and Monday Return) This Saves you running around on the day, because we all know how stressful that is. If you wish to hire for a longer period, additional charges will apply.
  • Do you require a bond ?
    Yes a bond of 50% of your total hire is charged and returned back once the item/s have been returned and are in the condition they left in.
  • When does my payment need to be paid up by ?
    Payment is due 10 days prior to your pick up date. Please read your invoice in its full entirety.
  • Do you Deliver and Set up ?
    Unfortunatley at this stage we DO NOT currently offer Delivery or a Set Up service. We do offer DIY packages and have sourced items so its straight forward and easy as possible to set up. All items have been sourced/made to be able to collapse and usually fit inside a standard vehice where the seats fold down (excludes all tables and Cart) Yes that includes our walls.
  • Where is pick up and drop off ?
    We are located in Flatbush. NO LONGER located in Weymouth, Auckland, NZ.
  • Can i do time payments for my order ?
    Yes, we know how costly it can be when you add everything up including food etc. Please Send us a message and we can discuss further.
  • What happens if i break an item ?
    If you break an item you will be invoiced and charged a replacement cost.
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